Last Updated: July 26, 2026

At Bachouz, we are committed to processing and delivering your orders quickly and reliably. Please review our shipping policy before placing an order.

Bachouz currently ships only within the contiguous United States (the 48 mainland states).

At this time, we do not ship to:

• Alaska
• Hawaii
• Puerto Rico
• U.S. Virgin Islands
• Guam
• American Samoa
• Northern Mariana Islands
• APO/FPO/DPO military addresses
• International destinations

Orders placed with shipping addresses outside the contiguous United States will be canceled and refunded.

We sincerely appreciate the service of military members and their families. However, at this time, Bachouz is unable to ship to APO, FPO, or DPO military addresses due to carrier and fulfillment limitations. Orders placed using APO/FPO/DPO addresses will be canceled and refunded.

• Orders are typically processed within 1–2 business days after payment is successfully received.
• Orders are processed Monday through Friday, excluding weekends and federal holidays.
• Orders placed after business hours, on weekends, or on holidays will be processed on the next business day.
• Once your order ships, you will receive a confirmation email with tracking information.

We ship through trusted carriers such as USPS

Estimated delivery times after shipment:

• Standard Shipping: 3–7 business days
• Expedited Shipping: 2–3 business days (when available)

Delivery times are estimates and are not guaranteed. Delays caused by weather, carrier operations, holidays, or other circumstances beyond our control may affect delivery schedules.

Shipping charges, if applicable, are calculated and displayed during checkout before your order is finalized.

Any free shipping promotions offered by Bachouz apply only to eligible orders shipped within the contiguous United States.

Once your order has shipped, you will receive a tracking number via email. Tracking information may take up to 24 hours after shipment to become available through the carrier's tracking system.

Customers are responsible for providing accurate and complete shipping information.

Bachouz is not responsible for delays, lost shipments, or returned packages resulting from incorrect or incomplete address information provided at checkout. If an order is returned due to an address error, additional shipping charges may apply before reshipment.

If your package is lost, significantly delayed, or arrives damaged, please contact us within 7 days of the delivery date or expected delivery date.

We will work with the carrier to investigate the issue and help resolve it as quickly as possible.

If you need to modify or cancel an order, please contact us as soon as possible after placing it.

Once an order has been processed or shipped, we cannot guarantee that changes or cancellations can be accommodated.

If you have any questions regarding this Shipping Policy, please contact us:

Bachouz Customer Support
Email: support@bachouz.com
Website: https://www.bachouz.com

Thank you for shopping with Bachouz. We appreciate your business and are committed to providing a smooth and dependable delivery experience.

Be sure to Check  Returns and Refund